Frequently Asked Questions
Everything you need to know about your Storm Chasers gear and orders.
How long will it take to receive my Omaha Storm Chasers merchandise?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for fans who need their gear ready by the next home game.
What is your return policy for apparel and hats?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-printed jerseys are final sale.
Can I pick up my online order at Werner Park?
Yes! We offer a convenient 'In-Store Pickup' option at checkout. You will receive an email notification as soon as your order is ready for collection at the official team store.
Do you offer international shipping for fans outside the US?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. International shipping is available to select countries; please see our shipping calculator at checkout for rates.
How can I ensure I am buying the correct size?
We provide a detailed size chart link on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit for ballpark wear.
Are the jerseys sold online the same as the ones worn by the players?
We offer both 'Authentic' jerseys, which match the specifications of on-field player uniforms, and 'Replica' jerseys, which provide a similar look at a more accessible price point.